AppSuite:OX System Requirements

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Revision as of 09:35, 27 April 2018 by Steffen.templin (talk | contribs)

OX App Suite Requirements - Open-Xchange supported components overview

The following table provides an overview about the supported components at the OX User Front-End, Connector for Microsoft Outlook and Connector for Business Mobility. This overview makes no claim to be complete.

Open-Xchange Server 6 overview tables about the supported components at the OX User Front-End, Connector for Microsoft Outlook and Connector for Business Mobility are available at OX 6 Requirements - Open-Xchange supported components overview

Information about Maintenance expiries of components, versions and browser support, can be found in the Maintenance Expires Table

Server Platform Requirements

General Assumptions

Open-Xchange App Suite Server (middleware services) is designed to run on physical servers or virtual machines of the same flavor. Cloud environments might be used in terms of Infrastructure as a Service (IaaS), meaning that all components need to be deployed in a classical manner on virtual machines.

This means in particular, but not only:

  • Infrastructure is "quasi-static". We don't need to take into account things like VMs coming and going dynamically, dynamic IPs, volatile ("ephemeral") data
  • "Database as a service" is not allowed. This typically is a highly customized "MySQL like" storage engine, and not a true MySQL, and we can't control flavor, version, setup, etc. If need for configuration changes is identified, we won't be able to change anything.

So to summarize: we expect any virtualized platform to behave and work just like a well-known non-virtualized / physical platform.

Especially we expect the virtual hardware to be not over-provisioned. Each VM must have dedicated resources with respect to CPU cores, RAM, IOPS, storage, network bandwidth, network latency, etc.

Network is expected to be flat, inside one datacenter, no multi-datacenter, no segments. No packet loss, low latency.

Disclaimer: All recommendations below are without guarantee and can differ for specific deployments. For mid- and large-scale setups a detailed deployment planning and sizing tests are mandatory and should be agreed on with OX Professional Services.

High Level Design / OS setup

Operate services separately (USM, Document/Image Converters) as described in Cluster Setup.

Clocks between all nodes must be synchronized (e.g. via NTP).

Open file/max process limits need to be adjusted properly. Based on the used Linux distribution and init system configuration will differ, see Resource Limits for further explanation.

Platform Architecture: 64 bit versions (x84_64) of the supported Linux distributions

Node Sizing

  • Max. 8 GB heap per JVM + 4 GB system memory for other daemons and the OS (buffers, caches)
  • 4 CPU cores (virtual, physical or hyperthreads)
  • Disk space
    • 5 GB for OS and software
    • 2 * system memory of free disk space (i.e. 12 GB RAM => 24 GB free disk space) for file spooling, log files, heap and core dumps

Untested/Unsupported Deployments

  • Changes to Garbage Collector settings
  • Running in containerized environments (Docker, rkt)
  • Elasticity/High velocity of nodes going up and down: Services are sometimes stateful and demand static configuration
  • Cloud platform services (PaaS) like database systems (for example AWS RDS)
  • Multi-site active-active

Software Requirements

Linux Distribution Supported Java Versions Supported Database
     
Suse Linux Enterprise Server 12 OpenJDK 7 MariaDB 10.0
Red Hat Enterprise Linux 6 OpenJDK 7 MySQL 5.1
Red Hat Enterprise Linux 7 OpenJDK 8 MariaDB 5.5
Debian 8 (Jessie) OpenJDK 7 MySQL 5.5, MariaDB 10.1
CentOS 6 OpenJDK 7 MySQL 5.1
CentOS 7 OpenJDK 8 MariaDB 5.5
Univention Corporate Server 4 OpenJDK 7 MySQL 5.5

Please Note: To gain higher availability a setup based on Percona XtraDB Cluster is supported like described in this article: Galera database setup. Open-Xchange supports the "Percona XtraDB Cluster 5.5" flavor of the Galera database and starting with OX 7.8.0 also version 5.6.x.

Desktop Browser (Minimum display resolution: 1024 x 768)

Browser OX App Suite User Front-End
   
Microsoft Internet Explorer 10/11 v7.6.3
Microsoft Internet Explorer 11/Edge v7.8.3, v7.8.4
Mozilla Firefox (latest & previous version) v7.8.3, v7.8.4
Google Chrome (latest & previous version) v7.8.3, v7.8.4
Apple Safari (10.01 & 10.03; Mac OS X only) v7.8.3, v7.8.4

Mobile Device Support

Mobile Device Supported Browser OX App Suite User Front-End Minimum Speed Requirements
       
iPhone on iOS 9 / iOS 10 / iOS 11 Safari v7.8.3, v7.8.4 3G connections (512/256kBit/s, 350ms latency)
Smartphone on Android 4.1 or later Chrome (latest & previous version) v7.8.3, v7.8.4 3G connections (512/256kBit/s, 350ms latency)

Tablet Support

Tablet Supported Browser OX App Suite User Front-End Minimum Speed Requirements
       
Apple iPad (all devices) on iOS 9 / iOS 10 / iOS 11 Safari v7.8.3, v7.8.4 3G connections (512/256kBit/s, 350ms latency)
Tablets on Android 4.1 or later Chrome (latest & previous version) v7.8.3, v7.8.4 3G connections (512/256kBit/s, 350ms latency)

MS Windows / MS Outlook® / OX Updater

Requirement Connector for Microsoft Outlook OX Updater
     
OX App Suite Check.gif Check.gif
Client PC operating system Latest versions of Windows 8 (no support of start screen tiles), latest versions of Windows 10 (no support of Mac OS X clients with emulators and Windows RT) Latest versions of Windows 8 (no support of start screen tiles), latest versions of Windows 10 (no support of Mac OS X clients with emulators and Windows RT)
Supported Outlook versions Latest versions of Microsoft Outlook 2010 (each with 32 + 64 bit), Outlook 2013 and Outlook 2016 (each with 32 + 64 bit; no support of "Office 2010 Click-to-Run", "Office Home and Business 2010 Testversion”)  

Calendar/Contact synchronization Apple Mac OS X

Requirement Calendar synchronization with CalDAV Contacts synchronization with CardDAV
     
Mac OS X 10.11 (El Capitan) Check.gif Check.gif
macOS 10.12, 10.13 (Sierra & High Sierra) Check.gif Check.gif

Calendar/Contact synchronization Apple iOS

Requirement Calendar synchronization with CalDAV Contacts synchronization with CardDAV
     
Apple iOS 9 / iOS 10 / iOS 11 Check.gif Check.gif

Mobility Solution - Supported- Platforms, Features and Devices

Feature/Technology/Device OXtender for Business Mobility (availalble for App Suite, OXHE, OXSE)
   
Exchange Active Sync 2.5 Check.gif
Exchange Active Sync 12.1 Check.gif
   
Access and creation of emails Check.gif
Personal PIM folder Check.gif
Public and Shared PIM folder Cross.gif
Global address book Check.gif
Push E-Mail Check.gif
   
Windows Phone 8 (latest & previous minor versions), Windows Phone 10 (latest & previous minor versions) Check.gif
Apple iOS 9 / iOS 10 / iOS 11 Check.gif
Android 4.1 or later Check.gif

OX Drive for Clients

Requirement System / Platform
   
OX App Suite OX App Suite v7.8.3, OX App Suite v7.8.4
OX Drive for Windows Latest versions of Windows 8, latest versions of Windows 10 (no support of Mac OS X clients with emulators and Windows RT)
OX Drive for Mac OS Mac OS X 10.11 (El Capitan), macOS 10.12, 10.13 (Sierra & High Sierra)
OX Drive for iOS Apple iOS 9, Apple iOS 10, Apple iOS 11
OX Drive for Android Smartphone on Android 4.1 or later with Chrome (latest & previous version), Tablets on Android 4.1 or later with Chrome (latest & previous version)

OX Mail for Clients

Requirement System / Platform / User Interface
   
OX App Suite OX App Suite v7.8.3, OX App Suite v7.8.4
OX Mail for iOS Apple iOS 9, Apple iOS 10
OX Mail for Android Smartphone on Android 4.3 or later

OX Sync App

Requirement System / Platform / User Interface
   
OX App Suite OX App Suite v7.8.3, OX App Suite v7.8.4
OX Sync App for Android Smartphone on Android 4.0 or later

OX Guard

Requirement System / Platform / User Interface
   
OX App Suite OX Guard since v2.6.0: OX App Suite v7.8.3
OX Guard since v2.8.0: OX App Suite v7.8.4
OX Guard since v2.10.0: OX App Suite v7.10.0
Mobile Device and Tablet Support Apple iPhone on iOS 9 / iOS 10 / iOS 11: Safari (latest version & previous version)
Smartphone on Android 4.1 or later: Chrome (latest & previous version)
Apple iPad (all devices) on iOS 9 / iOS 10 / iOS 11: Safari Safari (latest version & previous version)
Tablets on Android 4.1 or later: Chrome (latest & previous version)

eM Client for OX App Suite

Requirement eM Client for OX App Suite
   
OX App Suite OX App Suite v7.8.3, OX App Suite v7.8.4
Client PC operating system Latest versions of Windows 8 (no support of start screen tiles), latest versions of Windows 10 (no support of Mac OS X clients with emulators and Windows RT)