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OX Cloud

Product Information

OX Cloud is a managed and hosted email and productivity solution that combines OX App Suite with OX Dovecot Pro backend.

OX Cloud is a ready-to-go solution that gives you a scalable, managed and hosted delivery platform for OX App Suite. The low total cost of ownership (TCO) and modern architecture make OX Cloud a perfect fit for telcos, hosters and ISPs of all sizes.

Ideal for customers looking for a secure email, communication, and collaboration suite for their consumer or SMB market.

Customer Onboarding Portal

OX Cloud makes deploying OX App Suite fast and easy. Your fully supported version of OX App Suite is up and running in no time. Open-Xchange experts apply product updates, patches, and new releases; we do the work and ease the load on your IT staff. The Open-Xchange Cloud Services team ensures your migration is smooth and provides 24/7 support based on clearly defined SLAs.

In order for Open-Xchange to be able to create your account, we first need some mandatory pieces of information which is collected by our Customer Onboarding Portal. Please contact your OX representative to get an account.


OX Cloud combines OX App Suite with an OX Dovecot Pro backend. This gives telco’s and ISPs the leading IMAP server combined with an easy-to-use UI for communication and collaboration.

For a self-provisioned system, please refer to our technical documentation under:

OX Cloud Runbook

Our data centers are all SAS 70 / ISO 27001 compliant and located in Europe and the USA. OX Cloud is a resilient solution with flexible and automated resource management, comprehensive monitoring, strong SLAs with 24/7 operations, and tier 3 support.

This page describes roles, responsibilities and communication rules between Open Xchange and Customer's departments responsible for operations and customer service.