ProfServProjects
From Open-Xchange
This page aims to give a detailed overview of customer-projects accompanied by the Open-Xchange professional services team: The different phases and decisions as well as the documents necessary to accompany this process are listed here. The following diagram gives a birds-eye view of the whole process: [[[File:birdseye.png]]]
Initialisation
Resulting Documents
- Project Charter
- Formal Offer
Concept
Resulting Documents
- Customer Implementation Concept
- several SOWs (preferrably one per topic)
Implementation
Resulting Documents
checked Requirements Checklist
Approval
Resulting Documents
signed Requirements Checklist