My Registrations: Difference between revisions
From Open-Xchange
| Line 8: | Line 8: | ||
* '''Support Key''' - The Support Key (SUP) ensures that inquiries are handled in accordance with the purchased support contract, and thus with the underlying Service Level Agreement. For the use of advanced support services, valid maintenance for all activated users is required. Additional information can be found here, http://knowledgebase.open-xchange.com/index.php?id=339 | * '''Support Key''' - The Support Key (SUP) ensures that inquiries are handled in accordance with the purchased support contract, and thus with the underlying Service Level Agreement. For the use of advanced support services, valid maintenance for all activated users is required. Additional information can be found here, http://knowledgebase.open-xchange.com/index.php?id=339 | ||
* '''Univention license key or license file''' - The Univention license key or license file authorizes the use of the respective Univention components of the purchased product (Open-Xchange Server for UCS) for the respective time period. Univention license file controls the number of users that can be created in the system. | * '''Univention license key or license file''' - The Univention license key or license file authorizes the use of the respective Univention components of the purchased product (Open-Xchange Server for UCS) for the respective time period. Univention license file controls the number of users that can be created in the system. | ||
= 3. Step: Confirmation of the EULA / Terms (optional) = | = 3. Step: Confirmation of the EULA / Terms (optional) = | ||
Revision as of 14:15, 2 February 2015
My Registrations
Here is detailed information regarding software and support license keys. Please take a few minutes to read this, as you get started.
Email with purchase confirmation - What are the keys?
- Maintenance / licence Key - The Maintenance Key (MK) entitles you to use the purchased product and / or to optain updates for the purchased period for the number of licensed users.
- Support Key - The Support Key (SUP) ensures that inquiries are handled in accordance with the purchased support contract, and thus with the underlying Service Level Agreement. For the use of advanced support services, valid maintenance for all activated users is required. Additional information can be found here, http://knowledgebase.open-xchange.com/index.php?id=339
- Univention license key or license file - The Univention license key or license file authorizes the use of the respective Univention components of the purchased product (Open-Xchange Server for UCS) for the respective time period. Univention license file controls the number of users that can be created in the system.
3. Step: Confirmation of the EULA / Terms (optional)
Depending on the purchased product, acceptance of the End User License Agreements or the terms and conditions is required. For more details, please visit http://sdb.open-xchange.com/create-ldb-account-en#EULA
4. Step: Download and installation documentation (OXpedia)
All installation and product documentation for the current OX App Suite, as well as all Open-Xchange software is available at
Installation and Product Documentation for the older Open-Xchange 6 Generation is available at
5. Step: Contact Support
Details for contacting Support can be found at contact-support.