AppSuite:Version Support Commitment: Difference between revisions
From Open-Xchange
| Line 39: | Line 39: | ||
|v6.22.1 | |v6.22.1 | ||
|2012-11-14 | |2012-11-14 | ||
|Discontinued Support | |<span style="color:#FF0000"> Discontinued Support </span> | ||
|- | |- | ||
|v7.0 | |v7.0 | ||
|2012-12-18 | |2012-12-18 | ||
|Discontinued Support | |<span style="color:#FF0000"> Discontinued Support </span> | ||
|- | |- | ||
|v7.0.1 | |v7.0.1 | ||
|2013-02-20 | |2013-02-20 | ||
|Discontinued Support | |<span style="color:#FF0000"> Discontinued Support </span> | ||
|- | |- | ||
|v6.22.2 / v7.0.2 | |v6.22.2 / v7.0.2 | ||
|2013-03-12 | |2013-03-12 | ||
|Support Commitment v6.22.2: Launch v6.22.3 <br> v7.0.2: Discontinued Support | |Support Commitment v6.22.2: <span style="color:#008800"> Launch v6.22.3 </span> <br> v7.0.2: <span style="color:#FF0000"> Discontinued Support </span> | ||
|- | |- | ||
|v7.2 | |v7.2 | ||
|2013-04-11 | |2013-04-11 | ||
|Discontinued Support | |<span style="color:#FF0000"> Discontinued Support </span> | ||
|- | |- | ||
|v7.2.1 | |v7.2.1 | ||
|2013-05-27 | |2013-05-27 | ||
|Support Commitment: 2013-10-11 | |Support Commitment: <span style="color:#008800"> 2013-10-11 </span> | ||
|- | |- | ||
|} | |} | ||
Revision as of 09:43, 21 May 2013
Open-Xchange Version Support Commitment
Open-Xchange Versions
Open-Xchange provides different level of versions. The releases versions are:
- New Generation: Provide new technologies
- Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases's/ major releases
- Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release's
- Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative
- Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative
Support Commitment
Major Release
A Major Release cycle will be supported 6 Month after first customer shipment after the next shipped Major Release
Minor Release
Always the latest available Minor Release of a Major Release cycle will be official supported. To provide the possibility for a planned updates, Open-Xchange will support maximal the 2 last released Minor Release of a Major Release family (e.g. 7.0.1 and 7.0.2). The older one of the supported minor release will be supported maximal 4 Weeks after release of the latest one.
Patch Releases
At the Minor Release cycles, the latest Patch Release will be supported.
General Time Bar for Open-Xchange Releases
Open-Xchange Releases Support Commitment
| Release | FCS | Supported Commitment |
|---|---|---|
| v6.22 | 2012-1010 | Discontinued Support |
| v6.22.1 | 2012-11-14 | Discontinued Support |
| v7.0 | 2012-12-18 | Discontinued Support |
| v7.0.1 | 2013-02-20 | Discontinued Support |
| v6.22.2 / v7.0.2 | 2013-03-12 | Support Commitment v6.22.2: Launch v6.22.3 v7.0.2: Discontinued Support |
| v7.2 | 2013-04-11 | Discontinued Support |
| v7.2.1 | 2013-05-27 | Support Commitment: 2013-10-11 |