My Registrations: Difference between revisions

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= My Registrations =
= My Registrations =


Here is detailed information regarding software and support license keys. Please take a few minutes to read this, as you get started.
Here is detailed information regarding software and support license keys.


= Email with purchase confirmation - What are the keys?=
= Email with purchase confirmation - What does it contain?=


* '''Maintenance / licence Key''' - The Maintenance Key (MK) entitles you to use the purchased product and / or to optain updates for the purchased period for the number of licensed users.
* '''License Key''' - The License Key entitles you to use the purchased product and / or to obtain updates for the purchased period for the number of licensed users and may include the permission to contact Open-Xchange's Support. Please Note: Open-Xchange activates the provided license key for you.
* '''Support Key''' - The Support Key (SUP) ensures that inquiries are handled in accordance with the purchased support contract, and thus with the underlying Service Level Agreement. For the use of advanced support services, valid maintenance for all activated users is required. Additional information can be found here, http://knowledgebase.open-xchange.com/index.php?id=339
* '''Customer ID''' - The customer ID identifies you as a Open-Xchange customer and provides access to the at [http://portal.open-xchange.com Open-Xchange Portal]
* '''Univention license key or license file''' - The Univention license key or license file authorizes the use of the respective Univention components of the purchased product (Open-Xchange Server for UCS) for the respective time period. Univention license file controls the number of users that can be created in the system.


= 4. Step: Download and installation documentation (OXpedia) =
= Download and installation documentation (OXpedia) =


All installation and product documentation for the current OX App Suite, as well as all Open-Xchange software is available at  
All installation and product documentation for the current OX App Suite, as well as all Open-Xchange software is available at  
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Installation and Product Documentation for the older Open-Xchange 6 Generation is available at  
Installation and Product Documentation for the older Open-Xchange 6 Generation is available at  
* [http://oxpedia.org/wiki/index.php?title=Main_Page_HESE#quickinstall Open-Xchange Server 6 Download & Install]
* [http://oxpedia.org/wiki/index.php?title=Main_Page_HESE#quickinstall Open-Xchange Server 6 Download & Install]
= 5. Step: Contact Support =
Details for contacting Support can be found at [http://knowledgebase.open-xchange.com/support/contact-support-bug-reporting/contact-support/english.html contact-support].

Latest revision as of 14:30, 2 February 2015

My Registrations

Here is detailed information regarding software and support license keys.

Email with purchase confirmation - What does it contain?

  • License Key - The License Key entitles you to use the purchased product and / or to obtain updates for the purchased period for the number of licensed users and may include the permission to contact Open-Xchange's Support. Please Note: Open-Xchange activates the provided license key for you.
  • Customer ID - The customer ID identifies you as a Open-Xchange customer and provides access to the at Open-Xchange Portal

Download and installation documentation (OXpedia)

All installation and product documentation for the current OX App Suite, as well as all Open-Xchange software is available at

Installation and Product Documentation for the older Open-Xchange 6 Generation is available at

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