EvaluationBestPractice: Difference between revisions
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This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe. | |||
The diagram shows the different steps to be taken, the color coding shows the responsibility for each step. | |||
<div style="min-width 840px;">[[File:presales-process.png]]</div><br> | <div style="min-width 840px;">[[File:presales-process.png]]</div><br> | ||
= Preparation / Questionnaire = | = Preparation / Questionnaire = | ||
To support the initial assessment of the environment and the requirements, it is recommended to use the following questionnaire as a guideline. | |||
This questionnaire helps Open-Xchange to initially understand the requirements and the environment in which the product will be used from a business standpoint as well as from a technical view. | |||
This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture. | |||
(insert link to questionnaire here) | (insert link to questionnaire here) | ||
= Initial Webcast = | = Initial Webcast = | ||
(polish existing slides, add stuff required for POC) | (polish existing slides, add stuff required for POC) | ||
Revision as of 10:48, 29 December 2011
This article outlines the best practice process to evaluate the OX product efficiently. We recommend to follow these steps to achieve the best possible evaluation experience in a reasonable timeframe.
The diagram shows the different steps to be taken, the color coding shows the responsibility for each step.
Preparation / Questionnaire
To support the initial assessment of the environment and the requirements, it is recommended to use the following questionnaire as a guideline.
This questionnaire helps Open-Xchange to initially understand the requirements and the environment in which the product will be used from a business standpoint as well as from a technical view.
This understanding is necessary to prepare the initial webcasts efficiently and to provide the necessary specialized know-how, as well as to find the recommended solution and architecture.
(insert link to questionnaire here)
Initial Webcast
(polish existing slides, add stuff required for POC)
- product positioning
- architecture overview
- documentation overview
- ProofOfConcept (POC) planning
- Goal: single-server OX-installation in existing target-environment
POC Installation
connected to existing mail-accounts and administered manually (insert Link to article describing POC Requirements / Deliverables) 1. installed by customer
- link to install-documentation
- review-webcast
2. installed by OX
- requirements
- (remote) installation
- handover-webcast
Evaluation Period
Feedback Webcast
(approx. 4 weeks later)