ProfServProjects: Difference between revisions

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This page aims to give a detailed overview of customer-projects accompanied by the professional services team: The different phases and typical customization options as well as all documents necessary to accompany this process are listed here.
This page aims to give a detailed overview of customer-projects accompanied by the Open-Xchange professional services team: The different phases and decisions as well as the documents necessary to accompany this process are listed here.
The following diagram gives a birds-eye view of the whole process:
The following diagram gives a birds-eye view of the whole process:
[[[File:birdseye.png]]]
[[[File:birdseye.png]]]
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=Initialisation=
=Initialisation=
==Resulting Documents==
==Resulting Documents==
=Detailed Concept=
*[[XXX]Project Charter]]
=Concept=
==Resulting Documents==
*[[XXX]Customer Implementation Concept]]
*several [[XXX]SOW]]s (preferrably one per topic)
=Implementation=
=Implementation=
==Resulting Documents==
checked [[XXX]Requirements Checklist]]
=Approval=
=Approval=
==signed [[XXX]Requirements Checklist]]==

Revision as of 15:38, 17 October 2011

This page aims to give a detailed overview of customer-projects accompanied by the Open-Xchange professional services team: The different phases and decisions as well as the documents necessary to accompany this process are listed here. The following diagram gives a birds-eye view of the whole process: [[[File:birdseye.png]]]

Initialisation

Resulting Documents

  • [[XXX]Project Charter]]

Concept

Resulting Documents

  • [[XXX]Customer Implementation Concept]]
  • several [[XXX]SOW]]s (preferrably one per topic)

Implementation

Resulting Documents

checked [[XXX]Requirements Checklist]]

Approval

signed [[XXX]Requirements Checklist]]