OLOX Migration
Contents
OXtender 1 Migration
You can either use the OXUpdater or the respective *.msi packages to update the OXtender to version 6.18.19.
Windows XP, Windows Vista, Windows 7
Updating the Oxtender to version 6.18.19
A message is shown saying that the OXtender 1 client is no longer supported, see figure 1
If clicking on OK or [X] (Close) the following information is displayed, see figure 2
The connection to the server is closed.
Updating OXtender 1 to OXtender 2
Click on the link, see figure 3
For this step you need admin permissions. There are two possible scenarios
- Scenario 1: User account with admin permissions, see figure 4
Please note: Protect my computer and data from unauthorized program activity' needs to be disabled as otherwise Microsoft will prevent you from downloading the OXtender 2 package.
- Scenario 2: User account with no admin permissions, see figure 5
Please note: Admin passwords must not be empty as otherwise Microsoft gives an error message and the installation is interrupted.
- The Windows 7 dialog looks as follows, see figure 6
For both scenarios the installation process for OXtender 2 should be started then. The Server URL and the username are taken from Oxtender 1 and are automatically set. The user only has to enter the password.
When starting Outlook the next time you will be asked whether you want to disable the OXtender 1 (oxlook) add-in, see figure 7
Possible issues
- After having clicked on the link shown in figure 3 a window is displayed saying: '404 Not found'
Possible cause: OXtender 2 has not been found on the server. Possible solution: Installing the OXtender 2 packages on the server.
Recommendations
- De-installing OXtender 1
