You can either use the OXUpdater or the respective *.msi packages to update the OXtender to version 6.18.19.
A message is shown saying that the OXtender 1 client is no longer supported, see figure 1
If clicking on OK or [X] (Close) the following information is displayed, see figure 2
The connection to the server is closed.
Click on the link, see figure 3
For this step you need admin permissions. There are two possible scenarios
Please note: Protect my computer and data from unauthorized program activity' needs to be disabled as otherwise Microsoft will prevent you from downloading the OXtender 2 package.
Please note: Admin passwords must not be empty as otherwise Microsoft gives an error message and the installation is interrupted.
For both scenarios the installation process for OXtender 2 should be started then. The Server URL and the username are taken from Oxtender 1 and are automatically set. The user only has to enter the password.
When starting Outlook the next time you will be asked whether you want to disable the OXtender 1 (oxlook) add-in, see figure 7
Possible cause: OXtender 2 has not been found on the server. Possible solution: Installing the OXtender 2 packages on the server.