Difference between revisions of "AppSuite:Version Support Commitment"

(General Time Bar for Open-Xchange Releases)
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= Open-Xchange Version Support Committment =
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= Open-Xchange Version Support Commitment =
  
 
== Open-Xchange Versions ==
 
== Open-Xchange Versions ==
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* Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative
 
* Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative
  
== Support Committment ==
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== Support Commitment ==
  
 
=== Major Release ===
 
=== Major Release ===
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[[File:support_committment_overview.png|800px]]
 
[[File:support_committment_overview.png|800px]]
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== Open-Xchange Releases Support Commitment ==
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{| border="1" cellpadding="3" cellspacing="0"
 +
!align="left" |Release
 +
!align="left" |FCS
 +
!align="left" |Supported Commitment
 +
|-
 +
|v6.22
 +
|2012-1010
 +
|Discontinued Support
 +
|-
 +
|v6.22.1
 +
|2012-11-14
 +
|Discontinued Support
 +
|-
 +
|v7.0
 +
|2012-12-18
 +
|Discontinued Support
 +
|-
 +
|v7.0.1
 +
|2013-02-20
 +
|Discontinued Support
 +
|-
 +
|v6.22.2 / v7.0.2
 +
|2013-03-12
 +
|Support Commitment v6.22.2: Launch v6.22.3 <br> v7.0.2: Discontinued Support
 +
|-
 +
|v7.2
 +
|2013-04-11
 +
|Discontinued Support
 +
|-
 +
|v7.2.1
 +
|2013-05-27
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|Support Commitment: 2013-10-11
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|-
 +
|}

Revision as of 09:40, 21 May 2013

Open-Xchange Version Support Commitment

Open-Xchange Versions

Open-Xchange provides different level of versions. The releases versions are:

  • New Generation: Provide new technologies
  • Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases's/ major releases
  • Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release's
  • Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative
  • Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative

Support Commitment

Major Release

A Major Release cycle will be supported 6 Month after first customer shipment after the next shipped Major Release

Minor Release

Always the latest available Minor Release of a Major Release cycle will be official supported. To provide the possibility for a planned updates, Open-Xchange will support maximal the 2 last released Minor Release of a Major Release family (e.g. 7.0.1 and 7.0.2). The older one of the supported minor release will be supported maximal 4 Weeks after release of the latest one.

Patch Releases

At the Minor Release cycles, the latest Patch Release will be supported.

General Time Bar for Open-Xchange Releases

Support committment overview.png

Open-Xchange Releases Support Commitment

Release FCS Supported Commitment
v6.22 2012-1010 Discontinued Support
v6.22.1 2012-11-14 Discontinued Support
v7.0 2012-12-18 Discontinued Support
v7.0.1 2013-02-20 Discontinued Support
v6.22.2 / v7.0.2 2013-03-12 Support Commitment v6.22.2: Launch v6.22.3
v7.0.2: Discontinued Support
v7.2 2013-04-11 Discontinued Support
v7.2.1 2013-05-27 Support Commitment: 2013-10-11